Terms & Conditions

Terms of User Agreement

 

The use of this site is governed by the terms and conditions set forth below. Your use of this site and placement of an order indicates your acceptance of these terms and conditions. These terms and conditions shall supersede any subsequent terms or conditions included with any purchase order, whether or not such terms or conditions are signed by L.A.N.D De Kommune.

 

L.A.N.D De Kommune reserves the right to make changes to this site and these terms and conditions at any time.

 

Privacy

 

L.A.N.D De Kommune respects your privacy and only collects the information required to complete your order or to contact you regarding the status of your order. The information requested includes your name, phone number, email address, shipping and billing address. 

 

By ordering or registering on L.A.N.D De Kommune you grant us the right to add your contact details to our database. from time to time we may contact you about offers and new products. you can easily be removed by either unsubscribing via a link or contacting us. We will remove you from marketing communications.

 

We may disclose your personal information if we are required by law to do so. We may also use your personal information to send you marketing updates but only in accordance with your preferences. 

 

All transactions on this website are processed using Square, a secure online payment gateway that encrypts your card details in a secure host environment and as such L.A.N.D De Kommune doesn’t not handle or store your credit card information.

 

Our website uses Analytics to help understand customer behaviour to help with the design of the website. Our Analytics do not include personal information.

 

Delivery

 

The delivery times provided by L.A.N.D De Kommune are estimates only. L.A.N.D De Kommune will not be held accountable for late deliveries or loss or damage relating to late deliveries.

 

In the event that multiple items are ordered, part deliveries may be made where stock is not available. All reasonable attempts to notify you will be made using the details you provided. Please ensure you enter the correct delivery address. L.A.N.D De Kommune cannot be held responsible for incorrectly entered delivery addresses.

 

Acceptance of the Goods

 

The buyer is responsible for inspecting the goods for fault and notifying us within 5 working days of receiving the goods should there be a fault. L.A.N.D De Kommune shall exchange your product or issue a credit to your credit card account in the amount of the charge.

 

Change of Address

 

L.A.N.D De Kommune cannot be held responsible for an incorrect address being entered on your order. Address confirmation is given on the review & buy page in the checkout section of the site. If this is not noticed until after your order is finalised, please contact us immediately.

 

We will attempt to update any incorrect order details. In the case that your order is processed and cannot be updated, please refer to our returns and exchange section for more information.

 

Pricing

 

Prices are subject to change without notice. there may be duties and taxes added to your package by the destination country. You will be responsible for these upon delivery and are not included in your order total. All credit cards are charged in Australian dollars.

 

Order Cancellation

 

If notified before goods have been dispatched, L.A.N.D De Kommune can accommodate order cancellations. If items have been shipped, L.A.N.D De Kommune reserves the right to refuse order cancellation or charge a cancellation fee should we be able to request the return of the package from our delivery service.

 

Order Return & Exchange

 

You may return or exchange your full priced item within 15 days from the date you received your order. All returned merchandise must be in new/original and resalable condition with all tags and original packing attached. This excludes Sale items.

 

Please contact us explaining the reason for the return or exchange. We will then provide you with a Return/Exchange form. Please ensure to fully complete all required information on the Return/Exchange form, to avoid any delays in processing your return.

 

​Once we receive your returned item and form, it will be processed within 10 business days and refunded to your original form of payment. We will email you once it has been processed. In most cases, shipping fees will not be refunded. If you have requested an exchange, the free shipping will apply.

 

Copyright & Trademark Notice

 

This site is owned and operated by L.A.N.D de Gallerias pty ltd. Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of L.A.N.D de Gallerias pty ltd.

 

Typographical Errors

 

In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information, L.A.N.D De Kommune shall have the right to refuse or cancel any orders placed for product listed at the incorrect price whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, L.A.N.D De Kommune shall issue a credit to your credit card account in the amount of the charge.